FAQs

Are Telehealth therapy sessions covered by health insurance?

Yes, we accept insurance payments.

Currently, Resolve and Resilience Counseling accepts the following health insurance:

  • Blue Cross Blue Shield IL

  • Aetna

  • United HealthCare

  • United HeathCare Student Resources Health Insurance

  • Optum

  • Cigna

Please check with your insurance carrier to confirm your benefits.

Do you accept private-pay or sliding scale payments?

Yes! We can talk specifically about private-pay pricing and we also offer sliding scale options in some situations.

Are there in-person options available?

In short, not yet.

Telehealth Therapy sessions allow Devin to work with clients statewide. We are exploring the possibility of having a brick-and-mortar location in the future to offer in-person therapy sessions. Until then, see you online!

Does you specialize in any specific areas of treatment or populations?

We are able to treat a diverse set of mental health conditions and symptoms. That being said, Devin has particular expertise in offering counseling for the following areas:

  • Anxiety Disorders

  • PTSD

  • Mood Disorders (ie depression)

  • Adjustment Disorders (major life transitions)

  • Relational/ relationship issues

  • Infertility

  • Adoption

  • Medical Trauma

  • LGBTQIA + Matters

Logo featuring a stylized sunburst or fountain, with the words 'RESOLVE & RESILIENCE counseling' beneath it.

What does the process look like? What is the time commitment?

Therapy looks different for everyone but typically therapy begins with a 10-15 minute phone call to discuss some of the things a client wants to work on or is being challenged with. From there, an initial or “intake” Telehealth appointment is set up - that initial appointment takes an hour. Devin and the client talk more in depth about what brings the client to therapy and how Devin can help the client.

Therapy frequency depends on the needs of the client, but typically starts out as weekly for 60 minutes. All appointments take place via a HIPAA compliant Telehealth platform called TherapyNotes.

How long do clients wait for an initial appointment?

As of February 2026 we are able to schedule clients within one to two business days of outreach for their initial appointment.

It’s really important to this practice that clients be seen when they need support most, and that’s usually when they’re outreaching!

What kind of therapy do you offer?

Great question! Therapy and treatment goals are individualized to each individual client. That being said, Devin employs a few different types of therapy and approaches including:

  • Cognitive Behavioral Therapy

  • Dialectic Behavioral Therapy

  • Humanistic Approach

  • Psychodynamic Therapy

  • Interpersonal Therapy

  • Somatic Therapy

Is this an LGBTQ + affirming practice?

Absolutely. Devin identifies as a cis, hetero woman and a proud LGBTQ+ ally.

Above all, Devin strives to create a therapeutic space that is safe and welcoming for each client and believes that a huge part of creating such an environment is ensuring you can show up authentically and without fear of being scrutinized for however you identify.